Refund policy

All Sales Are Final

All sales are final. Please review your order carefully before completing your purchase. We do not accept returns or offer exchanges, refunds, or store credit for any products.

Exceptions

The only exception to our final sale policy is for items that arrive damaged or defective. We are committed to ensuring our products meet our quality standards when they leave our facility.

Damaged or defective items: If your order arrives in a damaged or defective condition, you must notify us within 10 days of the delivery date to be eligible for a replacement or store credit. We will require photo evidence of the damage. Please contact us at sean@folkwiseherbalmedicine.com to report any issues.
Wrong item sent: If you receive an item different from the one you ordered, please contact us immediately at sean@folkwiseherbalmedicine.com.